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We want to hear from you
Your feedback will help us continue building the future of the MeliáRewards community.
A new chapter for MeliáRewards
From points to experiences
The program is evolving to offer more recognition, new possibilities, and experiences that turn into moments we always want to relive.
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Why are we evolving?
We believe that loyalty is born from experiences that invite you to return. That is why we are evolving towards a platform focused on:
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Experiences
To create memorable stays that our members want to relive.
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Recognition
Because valuing the trust of each member is the essence of hospitality.
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New benefits
Opening the door to more experiences and exclusive advantages.
What's changing?
Discover the new features that mark the new stage of MeliáRewards.
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A loyalty program with more meaning
Every point remains a gateway to experiences that our members will remember and want to repeat.
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More possibilities, new partnerships
More experiences, inside and outside our hotels, to provide more value throughout the entire journey.
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A renewed brand
A new expression of MeliáRewards that highlights the experiences, benefits, and moments worth remembering.
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A renewed loyalty program
More benefits, an evolution in tiers and new ways to enjoy every experience.
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From points…
For years, points have been an essential part of MeliáRewards, helping us recognize our members' loyalty and reward every stay.
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…to experiences
The new stage will go further, offering you more recognition, new possibilities, and experiences that enrich everything it means to be part of MeliáRewards.
New features
Creating new ways to enjoy every stay, every trip and every moment.
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More ways to progress
Your activity and spending will also count towards helping you progress within the program.
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Companion nights
If your companion is also a MeliáRewards member, the shared nights will count towards their level progression.
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Rollover nights
Nights that exceed your tier requirement will not be lost and will be accumulated for the 12 months following your renewal.