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<p>In the last update of our website, we wanted to improve the design considering the Web Content Accessibility Guidelines 2.1 (WCAG 2.1), which guide us towards a more inclusive standard.</p>

<p>We want to tell you about some developments that we are introducing and that we are still working on:</p>

<ul>
	<li>Description of images and videos to provide context for visually impaired people.</li>
	<li>Improvement of the semantic structure of the site, which affects the reading and logical order of the elements.</li>
	<li>Labelling of functional or decorative elements of the page (ARIA-Labels).</li>
	<li>Description of elements in forms to relate fields, so that they can better guide the user.</li>
	<li>Adaptation of the font size from the browser options to enlarge or decrease the texts, thus allowing a better visualisation.</li>
	<li>The styles and visual aspect are being adjusted to ensure the correct perception of the contents in different browsers.</li>
	<li>Only videos that do not contain audio are released with autoplay. Videos with audio will have an option so that the user can activate it whenever they want.</li>
</ul>


A more inclusive website

If you need help making a reservation at our hotels, you can call the phone number indicated in the header of our website.

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 Making browsing more accessible to groups with special needs requires a comprehensive approach on the part of the company that involves design, development, testing and training. The user can also make some adaptations to achieve a more satisfactory browsing experience. Having the most up-to-date version of the browser offers advantages and guarantees a better adaptation to the contents. Our website is compatible with Chrome, Firefox, Edge and Safari browsers. You can also activate your browser’s accessibility features and the main browsers on the market include guides so that you can adapt the accessibility features to your needs.

 How to improve browsing

Digitalisation is an important catalyst for social integration, a tool that connects, creates opportunities and promotes equality. The Internet makes it easier to acquire knowledge and services that improve the quality of life of users. And in that sense, ensuring easy access to digital content for everyone, regardless of their particular characteristics, is everyone's responsibility. Meliá is fully committed to this objective and promotes the continuous improvement of its digital channels. 

Digital accessibility

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